Get in touch with us
Here you can send us a message through the contact form or through our mail, which is listed down below.
We will prioritize the VIP support, but we will respond to all queues as soon as possible. So sit tight, and let us help you if you find any bug or problem.
Make sure to check the FAQ section before sending us a message. You can find it down below as well.
Frequently Asked Questions
NEED HELP? HAVE QUESTIONS? WE HAVE ANSWERS!
Make sure your browser/antivirus software isn’t blocking the file. Like all game hacks, 99Cheats can get flagged by antivirus programs because it manipulates the game in a way that wasn’t intended by its developer. Clicking the ‘Unblock’ button in the executable’s properties or running the hack as administrator is very likely to sort out your problems.
We have a “cheat status page” that shows you if the cheats are detected or undetected, and you can check this page 24 hours a day. The difference between our cheats and others is that coders at 99Cheats have +10 years of combined experience coding game cheats, other website coders have less experience and tend to get detected more often.
Every games’ update we freeze our cheats for an update. Usually it takes up to 24 hours (3 days is a maximum). We compensate this time.
No. The public cheat has no real protection against game developer anticheat, so even if you use the latest public version, you can get banned.
You should buy the private version if you want to be safe from any kind of banning.
You can check our products under the Cheats Section to see all the games we cover.
Our hacks work fine with Windows 7/8/10. There might be a problem if you’re missing additional software. Write us, and we’ll do the best to solve it.
We have a “no refund” policy in place, you’ll be getting VIP access to all our game hacks where you can access everything for free and once you get access and login we can no longer refund any money. We log the HWID on every computer and IP to make sure our product isn’t shared. If you want a refund please don’t run the digital product or log in to it.
We do not allow or support sharing accounts between people.
Please be aware that when you start the cheat loader it will be locked to your computer. It means you can only run our software on a single PC per user account.
We don’t offer any subscriptions, so by example when you pay you’ll have 30 days of access, once the 30 days is up access is removed, and you can purchase more access at that time. You never have to worry about a subscription payment here.